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Chocolate Worldwide Shipping Woes

18 Oct

I have had a lot of customers say to me after they look at my website for the first time that its a shame that my shop is in England as they would love to buy from me. These people are usually American but I have had a few people from other countries say the same thing.

I can’t understand that at all. This is because I Do ship orders worldwide!!! I have seperate pages with instructions on how to get the website to display your countries currency and how much postage will be. I have a page called Overseas Customers to explain how to use the currency converter dropdown and a Postage & Packing page to give you the prices for worldwide postage.  But still people don’t seem to realise I deliver to their home even if they live in another country. After many a sleepless night trying to figure out what to do I contacted my website host provider to see if they could create a section under the price to show at leat 2 other popular currencies.  But sadly their response was that they were not likley to do this as it was to complicated to design and create or something.

Sigh!

So as a remedy to make things a bit easy for people to see at a glance I will begin to included 3 most popular currencies in each product’s description. Which is the part of the website I can control.  I will be including prices for Euros, U.S.A. Dollars and Canada Dollars.

Anway, interestingly enough I was contacted by a regular customer who became a friend from Canada. Marilyne Jacobs was a regular customer of mine when I had a shop on ebay. She contacted me this week to see about buying chocolates from my website for the first time. I said I was having trouble with overseas customers trying to figure out how to shop with me. So she bought 2 bars of chocolates today and this is what she said to me about her shopping experience by email:

‘Hi Heather,

I just bought my chocolates on your website and it was very simple. I finally tried it! I don’t see how people can find it confusing, the shipping cost is calculated automatically and at the end you’re redirected to paypal and finish your payment. I did get a confirmation email too, which is a good idea of yours to send.

Best wishes  Marilyne’

So there you have it folks, I do ship orders to other countries outside of the U.K. and its easy to use my website and buy the English chocolates you really like.

These are some of thecountries I ship to:

Southern Ireland    France    Belgium      Portugal    Spain      Germany

Switzerland               Sweden   Denmark   Norway     Estonia   Lithuania

Czech Republic        Austria    Italy             Hungary   Greece     Malta

Slovakia                      Chile        Macedonia Slovenia   Romania  Latvia

Russian Federation    Ukraine Turkey        Turkic Republic       Israel

Singapore      Thailand     Japan    China    Australia    Canada      U.S.A.

If you visit my website or buy from me and you live outside the U.K. please let me know what you think of my service…

For the latest shipping postage prices:

http://www.heatherschocolatesandgifts.com/page/shippingpostageprices

UPDATE October 2016

If you don’t like this post then please feel free to read my other posts on this blog about chocolates.

Thank you for reading!

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